With Microsoft Office Outlook Web Access, you can use a Web browser to access your Microsoft Exchange mailbox from any computer with an Internet connection. You can read and send messages, organize contacts, create tasks and rules, schedule appointments, and access public folders.
Supported browsers and operating systems
You can use Outlook Web Access with most of the web browser programs.
Accessing CNR Web Mail
To get help on the window you're working in, click Help on the toolbar. For information about other Outlook Web Access features or instructions on how to do something, browse the table of contents in the Help window.
About the Inbox
The number of new messages in your Inbox appears in parentheses next to Inbox. The Inbox displays new messages in bold type. Once opened, the messages revert to normal type.
To mark a message you've previously opened as unread, select the message, and then press CTRL+U.
To add the sender of a message to your Safe Senders List, right-click the message, and then select Add Sender to Safe Senders List.
To treat all messages from a sender as junk e-mail, right-click the message in your Inbox or the sender's name in an open message, and then select Add Sender to Blocked Senders List. When you do this, Outlook Web Access also moves the sender's message to your Junk E-mail folder.
To open your Inbox, click Inbox in the Navigation Pane.
Open a Message
Locate the message you want to read in the public folder or Microsoft Exchange mailbox folder. New e-mail messages always arrive in the Inbox and are displayed in bold type.
Double-click the message to open it, or select the message and then press ENTER.
Delete a Message
- To delete a message or multiple messages from a folder in the main Outlook Web Access window, select the messages and then click Delete on the main toolbar.
Tip: To select consecutive messages, click the first and last messages in the series while holding down the SHIFT key. To select non-consecutive messages, hold down the CTRL key as you click each message you want to delete.
Note: All deleted messages are sent to the Deleted Items folder. They aren't permanently removed until you delete them from the Deleted Items folder.
Create a New Message
You create messages in the new message form. This is the same form Microsoft Office Outlook Web Access provides for replying to and forwarding messages. When you reply to a message, the heading information (To, From, and Subject) is already filled out for you.
To create a new message
- In the Inbox, on the toolbar, click New , or press CTRL+N.
Tip: You can also create a new message directly from your address book. On the toolbar, click Address Book , and then use the Find Names dialog box to search for the person or distribution list you want to send a message to. (Note that you can't use the Find Names dialog box to search for distribution lists in your Contacts folder.) Select the person's name in the list, and then click Add recipient to...New Message.
The default font in the new message form is 10-point Verdana.
To change the font of a message
In the Navigation Pane, click Options.
Under Messaging Options, click Choose Font.
In the Font dialog box, select a font, style, and size, and then click OK.
Click Save and Close.
Attach a File to a Message
You can attach any type of file that is accessible from your computer or through your network to an e-mail message.
Tip: If the S/MIME Control is installed on your computer, you can add an attachment by dragging and dropping it into the message body.
If the S/MIME Control isn't installed on your computer, continue with steps below.
In the Attachments dialog box, type the path to the file under Choose a file to attach, or click Browse to locate the file.
Click Attach. The file will appear under Current file attachments. Repeat steps 1-3 for any additional files you want to attach. The files you selected are displayed in the heading, next to Attachments.
Note: The procedure for attaching a file is different if the S/MIME Control is installed on your computer. In the Open dialog box, locate the file using the available navigation buttons and icons (for example, My Documents), and then click Open.
The Microsoft Office Outlook Web Access Calendar allows you to create and track appointments. You can also organize and schedule meetings with co-workers, and then update or modify the information (time, location, or attendees) as required. When you use Calendar to keep track of your meetings and appointments, co-workers can check your availability for their own scheduling purposes.
In addition, all appointments and meetings can be set as recurring, meaning they occur on a regular basis. For example, you can schedule a recurring status meeting that occurs every Wednesday at 2:00 P.M.
To open your calendar, click Calendar in the Navigation Pane.
Contacts is your personal e-mail address book and place to store information about the people and businesses you regularly communicate with. Use Contacts to store the e-mail address, street address, phone numbers, and any other information about the contact. This can include Web pages, fax numbers, or cell phone numbers.
You can sort or group contacts by any part of their name or by other contact information. You can also move or copy a contact to a different folder, or attach a file, such as a Microsoft Word document, to a contact to keep related information together.
To open Contacts, click Contacts in the Navigation Pane.
When you finish using Outlook Web Access, be sure to click Log Off in the toolbar, and then close all browser windows. Logging off helps prevent someone else from using the computer to access your mailbox. Even if you plan to continue using the computer to visit other Web sites, click Log Off and close all browser windows after every Outlook Web Access session.